Delivery Information

Fast, reliable shipping to your lab

Shipping Methods

Standard Shipping

5-7 Business Days

Starting at $9.99

Free shipping on orders over $500
Tracked delivery
Full packaging protection
Insurance included

Express Shipping

2-3 Business Days

Starting at $24.99

Priority handling
Real-time tracking
Temperature-controlled
Signature on delivery

Popular

Overnight Delivery

Next Business Day

Starting at $49.99

Guaranteed next-day delivery
Premium packaging
Real-time GPS tracking
Insured for full value

International Shipping

5-15 Business Days

Varies by Country

Worldwide delivery available
Full customs documentation
Duty assistance provided
Door-to-door service

Our Packaging Standards

We use the highest quality packaging to ensure your chemicals arrive safely and in perfect condition.

Double Boxing

All orders are double-boxed with shock-absorbent materials to protect against handling damage.

Temperature Control

Temperature-sensitive items are shipped with cooling packs and thermal insulation as needed.

Safety Compliance

All packages comply with DOT, IATA, and international hazmat shipping regulations.

Full Documentation

SDS sheets, COAs, and shipping labels included with every order for easy identification.

Order Tracking

Real-Time Tracking Available

Once your order ships, you'll receive a tracking number via email that you can use to monitor your package in real-time. Our system provides:

Instant email and SMS notifications
Carrier tracking links
Estimated delivery dates
Delivery confirmations
24/7 access to tracking information

Track your order from our website using your order number and email address, or click the tracking link in your shipping notification.

Order Confirmed

Processing

Shipped

In Transit

Delivered

Our Delivery Guarantees

Same-Day Processing

Orders placed before 2 PM EST are processed and shipped the same business day.

Secure Packaging

Industry-standard tamper-evident seals and security measures on all shipments.

Damage Replacement

If your package arrives damaged, we replace it immediately at no cost.

Price Match Guarantee

Free re-shipment if you find a better price within 14 days of purchase.

Special Delivery Services

University/Lab Delivery

We work with receiving departments and can schedule specific delivery times. Contact us for coordinated lab deliveries.

Unboxing Assistance

Video instructions and unpacking guides available for complex orders. Our team can provide setup support.

Rerouting

Need to change your delivery address? Contact us before shipment and we'll reroute your package free of charge.

Customs Clearance

For international orders, we handle documentation and provide clearance assistance to expedite delivery.

Delivery FAQs

What regions do you deliver to?

We deliver to all 50 US states and 100+ countries worldwide. Delivery times and costs vary by location. Contact us for your specific area.

Can I schedule delivery for a specific time?

Yes! Overnight and Express shipments include specific delivery windows. Contact us to arrange preferred delivery times.

What if I'm not home for delivery?

Packages require signature or can be left with a designated recipient. For valuable orders, we notify you before delivery.

Are there weekend and holiday deliveries?

Standard shipping operates Monday-Friday. Overnight options available for weekend delivery at premium rates.

What's your on-time delivery rate?

We maintain a 99.2% on-time delivery rate. If your package is late, contact us for expedited re-shipment or refund.

Questions About Delivery?

Our customer service team is ready to help with any shipping inquiries